Competition Terms & Conditions and Promoters Responsibilities
If you have any issues with the way any competition was run you have a number of options:
1. take it up directly with the Promoter
2. complain to your state authority (Gaming Commission / Department of Gaming and Racing etc. etc.)
3. options 1 & 2
4. put it down as a bad experience and enter other comps
5. all of the above !
We encourage you to look at and act on the options above for any competition that, if in your opinion, does not abide by it's own terms and
conditions.
Further, if you believe that terms and conditions should always ask for proof of purchase (receipts) for every entry AND a barcode for every entry,
then again contact the Promoters.
In many cases the Promoter is a third party, running the competition for a company.
In that situation you should contact both the company and the promoter telling them to ensure a level playing field for all - this is THEIR
responsibility.
Posting on the forum about these issues does not have the same impact as contacting the relevant person/company/promoter directly so if you have an
opinion of the above either for or against, your best mechanism is to contact them.
The NSW Office of Liquor, Gaming and Racing will usually follow up queries as to the conduct of a competition:
http://www.olgr.nsw.gov.au/contact_home.asp -
Trade promotion lotteries
Contact us for information about trade promotions, lotteries and games of chance.
Phone: 02 9995 0666
Facsimile: 02 9995 0611
Email: lottery.inquiries@olgr.nsw.gov.au
For random chance competitions, the NSW Office of Liquor, Racing and Gaming states that for promoters:
"You must give prize-winners their prize within 6
weeks after the close of the lottery, unless a longer
period is specified in the lottery rules."
Therefore, if the prize was random chance and the prize has taken more than 6 weeks to be delivered (and their t&c didn't state a longer period),
lodge a complaint via:
lottery.inquiries@olgr.nsw.gov.au
The owner(s) of lottos.com.au do not condone cheaters, do not participate in cheating, do not receive prizes from cheaters.
By: Andrew Lindner
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