Frequently Asked Questions

Below is a list of common questions. If you have a question that isn't answered below please contact us.


FAQs Menu:

What's the purpose of lottos.com.au?

lottos.com.au is primarily an online competitions community that lists any current competitions and offers available in Australia. We have been online since 2000 and are an Australian registered business (ABN 39 285 612 130)

The lottos forum offers extensive information and opinions on just about anything to do with competitions and is totally addictive and fun to join and use!

Do I have have to become a member?

You can view much of the website, but full access will require you to join.

Joining only takes a few moments and the only info we retain from you is an email address and a member user name. Minimal, non intrusive data to create a membership and email you a password.

What types of competitions and offers does the lottos.com.au website list?

lottos.com.au lists all competitions including online competitions, sms competitions, kids competitions, magazine competitions, store competitions, mail in competitions, radio competitions, tv competitions, phone competitions, words or less competitions. Some other sites list a small number of competitions and that is how those sites generate their income - from each competition banner/image you click and join.

What's different about the lottos.com.au online community?

There is a lot of difference. Here are a few points:

  • we are Australia's longest running competitions website, created in 2000
  • our income is not derived from promoting a small number of competitions. Being subscription based, we retain independence. The $6 million in competition prize winnings in 2010 by our members proves it's a successful model for our members - and winning competitions is the purpose of entering!
  • the lottos.com.au website lists all competitions, thereby maximising your chances of winning prizes
  • extremely innovative with features such as CompTracker (the first ever competitions tagging system which allows you to tag or mark competitions with a tick, cross, question mark and other options). This means that you can keep track of all competitions you have entered or plan to enter
  • Premium reports - over 200 ways to sort and filter competitions listings
  • members discuss all subjects or topics related to competitions
  • join using any email address you choose whether it's an ISP email or freemail type
  • we don't endorse cheating
  • community members help each other with entry forms and answers
  • the lottos.com.au community is made up of it's members. Member advice is unbiased, invaluable and from true competition winners who win in random draws and words or less competitions!
Do you offer tips on winning competitions?

All the tips you need are contained in the lottos community forum.

Tips from 'pro compers' and real winners!

By joining lottos.com.au do I receive emails?

Joining lottos.com.au does mean that you will receive a welcome email after joining. We may also send newsletters from time to time.

I have lost my password - or have a member user name and password but can't login?

Check the device you are using to access the internet has the date set correctly. If it is, use the 'Lost Password' link on the website to have a new password generated and sent to the email address associated with your membership.

I'm getting heaps of emails - why?

If you enter online competitions, you may notice a rise in emails you receive.

lottos.com.au recommends receiving lottos.com.au emails into your main email account, and have another, separate email account from hotmail, yahoo, or gmail for competitions you enter.

Check your email accounts regularly as you might win a competition and the promoter may only send you an email to let you know as notification you've won a competition.

Can I unsubscribe from any emails you send?

You can unsubscribe from any newsletters sent by clicking the unsubscribe link which is on every newsletter email sent by us.

I want to receive lottos.com.au emails but aren't receiving them?

Try adding lottos@lottos.com.au and andrew@lottos.com.au to your email address book.

How can I contact lottos.com.au?

Use the Contact Us menu option or email lottos@lottos.com.au.

Can I contact lottos.com.au if I have any questions about competitions?

Issues should be taken up with the competition promoter or you can ask for other members advice on the website about the competition in question.

I've changed email addresses/want to change my password - how do I change it?

Log into the website, choose User Control Panel, Edit Profile and make any changes required.

I'm a business wanting to list a competition - how do I do it?

Join the website and post it up! You paid money to develop your site, so now promote it!

Refund policy

Our online Premium membership subscription product is accurately described on our website and we are happy to provide additional information if you email or call us prior to purchasing. In addition, we offer a limited free three day trial of our online Premium membership subscription product prior to payment being required. Therefore we cannot approve refunds on purchased online Premium membership subscriptions and all sales are final. If you choose to cancel your online Premium membership subscription product, the subscription will run to the end of the existing expiry date and the subscription will not be pro-rated or refunded however you can onsell or gift the subscription. We never auto renew Premium memberships so rest assured payment will only be made when you approve it!

Thank you for your understanding.


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