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IGA, Ritchie’s, Foodland, Drakes / Dairy Farmers “Here’s to Good 2022”, Instant win |
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posted 5-6-2022 @ 08:52 PM
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Thanks bluetanya for the reply. |
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posted 5-6-2022 @ 09:19 PM
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Thanks karbeg I’ll try that |
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posted 5-6-2022 @ 09:56 PM
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I tried to claim a prize but was told the receipt was to big so I have sent a message. Maybe if they receive a few messages with the same problem
they may fix the size issue |
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posted 6-6-2022 @ 11:28 AM
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i have sent a message about the mango and passion fruit yogurt as the barcode is still not working.
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posted 6-6-2022 @ 11:31 AM
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I emailed the day it started and still haven’t heard back |
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posted 6-6-2022 @ 11:35 AM
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Same |
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posted 6-6-2022 @ 12:11 PM
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I ended up ringing them about it, as a follow up to no response from them to my contacting them by message on their website last week. Unfortunately
it sounded like a call centre, BUT The staff member who then rang me back after that is working from home, and after doing a practice run herself
with the barcode that is not working is contacting the relevant people who load it all up in the system. I said to her it is probably just that they
haven't put that particular product barcode into the system for the competition. She is going to email me once it is sorted. Presume that will be
within a couple of days. BUT I will try entering again in a couple of days, just in case they fix it without getting back to me.
This was the number I rang from the t's & c's if anyone else is having issues with the competition Ph: 1800 677 852 |
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posted 6-6-2022 @ 12:41 PM
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I just rang about the receipts being to big. |
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posted 6-6-2022 @ 03:30 PM
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Unsalted butter B/C 3664 is also invalid
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colder_weather
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posted 6-6-2022 @ 05:52 PM
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Our three wins have now been approved.
I was informed via email that the receipt size has now been increased to 4mb?
Edit: tbe email also said uploading the receipt in a pdf file...not sure if anyone had done that? I think my default is a jpeg. |
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posted 6-6-2022 @ 05:57 PM
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I also got an email about them increasing the file size
No mention of the pdf format in mine, although I did try that when trying to get my files uploaded when trying to claim my wins |
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colder_weather
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posted 6-6-2022 @ 06:55 PM
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Quote: Originally posted by colder_weather | Our three wins have now been approved.
I was informed via email that the receipt size has now been increased to 4mb?
Edit: tbe email also said uploading the receipt in a pdf file...not sure if anyone had done that? I think my default is a jpeg.
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this was part of what they said to me:
The file upload size issue has been fixed and will now allow images up to 4MG. You should have no trouble uploading a PDF file now. |
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posted 7-6-2022 @ 09:59 AM
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Just won another $25 but no email confirming yet like the others. This comp has been full of issues |
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posted 7-6-2022 @ 11:11 PM
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I rang up the 1800 number 6/6/2022 and a lady with a very strong Asian accent answered that I had extreme difficulty understanding. She sounded like
she was reading from a script. I told her about the invalid codes for the competition and she took my number and email and said someone would contact
me soon.....no response yet
Will try and ring again 9/6/2022 to see if I get a person who speaks and understands English more easily so my message gets through
Congrats to the winners |
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posted 7-6-2022 @ 11:38 PM
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Quote: Originally posted by Galah88 | I rang up the 1800 number 6/6/2022 and a lady with a very strong Asian accent answered that I had extreme difficulty understanding. She sounded like
she was reading from a script. I told her about the invalid codes for the competition and she took my number and email and said someone would contact
me soon.....no response yet
Will try and ring again 9/6/2022 to see if I get a person who speaks and understands English more easily so my message gets through
Congrats to the winners |
Sounds like the lady I spoke to initially in the call centre. Then an actual staff member who works from home rang me. I had to explain the issue
again, she then did a mock entry to see what I had already explained, said she would get onto relevant person to look at sorting the issue. I tried
entering again today but the barcode is still not working. |
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posted 8-6-2022 @ 03:49 PM
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thx meandmum
Mango & Passionfruit still not working.
I called too - no reply
Waste of time.
Very badly run comp!
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colder_weather
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posted 8-6-2022 @ 03:57 PM
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I got an email yesterday that they are still working on the barcode issue (mango & passionfruit wasn't working for me.) So they are well aware of
it. |
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posted 8-6-2022 @ 08:56 PM
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Thx for update colder_weather |
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posted 8-6-2022 @ 09:00 PM
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Just thought I’d try to enter the butter, which previously said bar code was invalid, and it went through. Won $25! Hopefully they’ve fixed all the
issues. |
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posted 8-6-2022 @ 10:46 PM
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nope mango and passionfruit still not working |
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posted 9-6-2022 @ 12:29 AM
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Instant win tonight! So happy for this win. I’ve had a dry spell for ages. This has brought me back to life again. |
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posted 9-6-2022 @ 12:09 PM
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Has anyone won this week, I’ve had two wins and the emails haven’t come through with claim details and they don’t respond to emails |
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posted 9-6-2022 @ 12:11 PM
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Yes, I’ve won twice this week. Prize notification went to my junk mail, almost instantly |
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posted 9-6-2022 @ 12:13 PM
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Hmm I haven’t got them. |
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posted 9-6-2022 @ 02:11 PM
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Just won $50
Thankyou for the post Grazka |
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