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Foxtel HD Movie Channels not working?

posted 5-12-2009 @ 09:29 PM www
Foxtel HD Movie Channels not working?

Anyone else having problems with Foxtel HD Movie channels not working today?
They were working before & then comes up with message you need to upgrade - which we already have & pay for!!
Rang help line & they say it is Telstra problem & put us through but Telstra say their systems are down or something & to ring back Monday.
I am thinking if it is a techical problem why Foxtel didnt fix it instead of putting us back through to Telstra.
Anyway cant be bothered sitting on hold again so just wondered if anyone else having trouble today with it.




posted 5-12-2009 @ 09:43 PM www


I'm sorry I don't have it so I can't help, but I do hope it can be sorted ASAP



posted 5-12-2009 @ 09:52 PM www


All mine are up and running and have been fine all day.
I'm in northern suburbs, VIC and have satellite.
It might have something to do with Telstra lines, if you are on cable. (I had cable at my other place.)
If you use just the 'Movies' option via your TV Guide button, the HD channels don't come up, but if you select 'All Channels' they do, when you scroll thru.
There's so many new options now, I'm still making discoveries:)
posted 5-12-2009 @ 10:23 PM www


Have you tried turning it off and back on again to see if it reboots?



posted 5-12-2009 @ 10:46 PM www


We are satellite & yes they got us to unplug etc & channels come up with remote control but just say renew your subscription,which we have full subscription anyway. They worked this morning!!!
Thanks for your answers I will ring them Monday like they said.




posted 8-12-2009 @ 07:27 AM www


Also had this and was told that because there was a free trial with all the channels, when the free trial ended, they just took everyone off - including those who had paid for them.

Should be all fixed now.
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