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Mystery Shopping with Hoed Mystery Shopping

posted 12-5-2004 @ 07:02 PM www
Mystery Shopping with Hoed Mystery Shopping

http://www.hoedholdings.com.au/hoed/

WELCOME TO THE FUTURE OFMystery ShoppingHoed Mystery Shopping provides unique and comprehensive measurement on the quality of customer service, selling skills and product knowledge being demonstrated by your front line staff.

Armed with this knowledge and equipped with the Hoed 'plan for action', your company will be able to establish quality benchmarks in customer service as well as developing strategies for improvement.


[Current and checked by Mod 14/03/07]
posted 12-5-2004 @ 09:19 PM www


Also does anyone recommend this?

Thank You
posted 13-5-2004 @ 04:02 PM www


Shappire, can you pick the assignments, or will they expect you to do every one of them, according to your application form?

Thanks
posted 13-5-2004 @ 05:23 PM www


Chokoholic! Hiya, I worked for Hoed last year. They are a very reputable company and very professional. However, I found that the surveys I had to complete after a shop were taking up A LOT of my time. I didn't mind going out and doing the assignments but writing them up afterwards in such details was very time consuming. In some cases they only paid $10 for a mystery shop and I have spent an hour going there, doing the shop, coming home and then typing up the report! Certainly not worth the $10.

Occassionally I received a KFC or Pizza Hut job where you get a free meal but not enough to warrant staying with Hoed. Each month when I got paid, I always had to ring them up to say I had not been reimbursed for either this or that (generally petrol money) and this happened EVERY month - so bad luck I guess if you don't check your payslip!

I put up with it for 8 months and then realised it just wasn't worth the hassle for the measly $70 - $100 I'd get for approx. 7 - 10 assignments - NO WAY! (esp with tax taken out!)

They have very set guidelines on what days you can do the shop and at what times and they don't appreciate it if you knock a job back either (as I made the mistake of doing just once!).

I reckon you will make more money investing more time on lottos!!! That's why I moved to you guys - and I've made more money / prizes for jumping on line every day than I ever would with Hoed and plus, it's much more enjoyable!
posted 13-5-2004 @ 07:32 PM www


I think I'll give this a pass mainly, because you can't choose the assignments that want to do.
posted 10-6-2004 @ 08:36 PM www


I signed up for this yesterday, and recieved a call this afternoon to do an urgent rebel sport shop tomorrow.

Seems to be quite well paid....
$16 for the shop
and $5.50 reimbursment for a purchase and a phonecall.

See how it goes...
posted 10-6-2004 @ 11:58 PM www


I have done three assignments - last two were KFC AND PIZZA so I got to have fun with that! I dont mind it - gets me out, and I am such a fussy shopper I expect good service, so for me it is well worth seeing what service is like at places, and getting paid for it.

To each their own though. I missed one assignment, but still got more, so that was fine.




posted 19-6-2004 @ 07:16 PM www


Ridgeback ... do you know if it's true with Hoed that you can complete a "statement by a supplier" form to say that it's just a hobby and thereby not have tax taken out?
posted 29-6-2004 @ 01:51 PM www


Sorry for the delaying in replying OzFree, I am not aware of any "Statement by a supplier" form, I had tax taken out each month from my pay, just like any other job, except this was my "Second job" so I was getting taxed at an even higher rate than usual - just wasn't worth the hassle for me.
On the KFC and Pizza mystery shops - yeah, they're the easy ones and I didn't mind doing those either - it was all the other assignments that I received that were really fiddly, especially how pendantic they are about filling in their evaluation forms.
posted 31-8-2004 @ 04:48 PM www
Hoed and things

I joined this company after reading about it in this forum.

You CAN tell them what kind of businesses you do and don't want to visit.

Also, with the tax thing, you send them your TFN and I think that if you click the wrong box where it says "Do you wish to claim the tax-free threshold from this payer?" (think that's the one) Then you will have tax taken out. You'd have to earn a lot of $12 fees to enable you to pay enough tax!!

I made the application and right away they gave me jobs! couldn't believe it.

I work for another two companies, but don't get very much work from them.

I DID apply to yet another company but they wanted a freebie before they would employ me!! I said I was past auditioning!! (or words to that effect) and they replied that theirs was a QUALITY company, thereby implying that the others weren't, so they needed to check my work. Cheek!

I'm happy with the jobs I'm getting with Hoed.

Ann
posted 31-8-2004 @ 09:07 PM www


When I first started doing mystery shopping, I was thrilled to get heaps of work but then found that there was not enough money paid for the work required. I've come to a screaming standstill and have applied for zilch jobs in the last few months.

Been there, done that, found it tedious and not worth the hassle!!!
posted 31-8-2004 @ 09:35 PM www


I have signed up with Hoed and found them very good, as we live in central Victoria they pay petrol at @0.48 per litre which works out very well. they do not pay for the first 15 klms.

Other mystery shoppers like gapbusters do not pay a petrol allowance unless they want an urgent job done but at a much lower rate than Hoed.
posted 22-11-2004 @ 05:37 PM www


Just finished doing two assignments this month and got paid for them two weeks later. I was suprised to see that not much tax was taken out of it!! :D:D

I highly recommend Hoed to everyone. :)
posted 18-1-2005 @ 12:06 PM www


I only take the jobs that are convenient for me and I still get offered new things even though I knock lots back.

I don't find the jobs difficult to do when they're part of my regular day. I doubt that I'd bother going out of my way for jobs as there's always someone else available to take it on.

ziggi
posted 23-4-2005 @ 05:04 PM www


I have fianlly done soem jobs for them and i fund them not to be too bad.
Even got fuel rebate for travelling to one, i got 3 times more for the fuel then it was worth, so i cannot complain. So far it has been a good experience with them.

Slav
posted 23-4-2005 @ 05:20 PM www


I got a call yesterday offering me five jobs on the one day in the same town. So now they pay for my fuel to travel 80km round trip, gotta be happy with that as I wanted to go there for some last minute back to school shopping.



posted 24-4-2005 @ 12:01 AM www


Thats good when you can get a run like that. :)

They dont call me anymore they just give me work , then i just get a email from them saying i got jobs waiting.

Slav
posted 8-5-2005 @ 11:52 AM www


Hmmm... I havent heard anything from them yet since i've joined up...and that was like a month ago!!! :(
posted 8-5-2005 @ 11:58 AM www
Depending on the area you live there might be HEAPS of others

that also do mystery shopping

Hope this helps

We mystery shop for them and have no problem in our area

Cheers!
posted 8-5-2005 @ 06:41 PM www


Just letting you know that this is now up on their site

'Due to an overwhelming response following the segment on A Current Affair, Hoed regrets to advise that new shopper applications will not be accepted until further notice.'
posted 8-5-2005 @ 07:03 PM www


Did anyone see the segment on ACA? What was it about?
posted 21-6-2005 @ 02:45 PM www


I have just been able to join up so I guess the hype has died down....
posted 28-6-2005 @ 05:01 PM www


Worked for several years doing mystery shopping BEFORE they were Hoed they were TMG and were FAR better. The first people used to pay better for your petrol plus the jobs paid more, (usually around $30 or more each plus petrol plus maybe $20 to gamble with plus if you won anything you kept the winnings,) Then Hoed took TMG over and they went downhill fast. Instead of getting lots of jobs I was only getting one or two and most of them were just for KFC only they'd moan about the petrol (if I had to travel an hour there and back they wouldn't pay as much eg around 1/2 only of my costs) so I got fed up and left. Made far more and got heaps more jobs with the first lot, also used to be given more notice to do jobs, Thought for a "pay" of around $10 if wasn't worth it, plus hardly any work (only was getting around 1/4 of the jobs I used to do) so quit. griffin
posted 5-5-2007 @ 01:04 AM www


I signed up with Hoed and got job offers but the amount of time that you need to spend on the particulars and dotting the i's and crossing the t's in such a way as to keep them happy is not worth it for the pittance that they pay - unless you're going into town anyhow.

I don't get how they are so cheeky about not paying ALL of your petrol costs and a decent amount for the job.

Anyhow, it's not for me.
posted 20-10-2009 @ 02:08 AM www


New website is

http://www.hoed.com.au




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