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Your Voice - terminating membership for violation?

posted 10-9-2013 @ 06:40 PM www
Your Voice - terminating membership for violation?

Has anyone had their Your Voice accounts terminated?

I received no notification and just tried to log in to have it say I'd breached terms and conditions.

I've been a member for years and have never had any issues

Would like to know what I supposedly did
posted 10-9-2013 @ 07:00 PM www

Yes, happened to me and hubby last year. No notification and we had about $100 of points. We also had been members for years.

I emailed them and got a standard 'we're sorry but there's nothing we can do' reply. So I rang them and had a go at them - saying they had all our private information and what right did they have to terminate our account without notice. Admittedly I got quite angry with them, but they reinstated both our accounts overnight.
posted 10-9-2013 @ 07:05 PM www

I'd say a similar thing has happened to us as hubby and I both have accounts and do the surveys on the same computer.

I've sent them an e-mail saying please explain but if I don't get the accounts reinstated I will ring them!
posted 10-9-2013 @ 07:58 PM www

Did you refer any family members? I've had problems in the past when referring a family member, like hubby, then after awhile one or both accounts are terminated. I don't refer anyone now. It's not worth the small reward for referring someone just to be deleted.
posted 10-9-2013 @ 08:51 PM www

Yes, weirdly my account has been delected too!
posted 11-9-2013 @ 08:42 AM www

I did a survey yesterday but before I started there was a section which had to completed. i.e. I had to agree with their new terms and conditions.
If I didn't agree it said they would be sorry to see me go but I could still redeem my points.
So, I just agreed to the T&C's.
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