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Sanitarium Up'n'Go / Participating Outlets buy any Up'n'Go product Enter to win assorted instant prizes... |
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posted 24-12-2021 @ 11:19 AM
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Yes in my bank today as well. Thanks everyone. Merry christmas |
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posted 24-12-2021 @ 12:00 PM
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Just checked my bank account and they put in $20 which is right than $10 which is wrong should be $5o ,so I give them a call. |
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posted 24-12-2021 @ 12:02 PM
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I have contacted them by email as I am short $100. They are closed till 4th Jan. |
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posted 24-12-2021 @ 12:32 PM
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Thanks wenwin for the update ,yes maybe lots people be short changed ? Lady there took my details and said similar thing. |
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Pradagal21
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posted 24-12-2021 @ 01:19 PM
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I didn稚 get mine yet. Sad face |
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posted 25-12-2021 @ 11:48 AM
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Me too. Instead $50 received $10. I致e sent them email. Awaiting for response . |
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posted 26-12-2021 @ 07:33 PM
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Phew I thought I was the only one. $10 instead of $50. I値l give them al call when they are back
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posted 27-12-2021 @ 04:35 PM
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All these people shortchanged seems suss n god knows how many more 🤔 |
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Pradagal21
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posted 30-12-2021 @ 11:47 AM
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Did anyone else not get their prize money yet? Or is it just me? I知 going to need to call them on the 4th |
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Grifster
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posted 30-12-2021 @ 03:23 PM
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got mine yesterday |
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posted 30-12-2021 @ 04:27 PM
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Still waiting here. I'll follow up 28 days after I submitted the claim. |
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Pradagal21
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posted 30-12-2021 @ 04:51 PM
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Phew. I thought I was the only one. Thanks guys |
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posted 31-12-2021 @ 06:21 AM
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I知 still waiting too.
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posted 4-1-2022 @ 04:13 PM
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I called them today and the lady took my details n said they will get back to me hopefully by tomorrow , I think there are two lots of money one was
allocated to banks n still another lot to be done , I hope U get surprised.i wait n see. |
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posted 4-1-2022 @ 04:14 PM
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I meant I hope we all get surprised. |
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posted 5-1-2022 @ 01:05 PM
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Has anybody got in contact or heard back from sanitariam? |
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posted 5-1-2022 @ 01:12 PM
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Nope
Then again, they did not even notify me I had won anything in the 'second chance' part at all (not accidently deleted, not in spam) , only because I
saw my name listed more than once I contacted them and a couple of days later they replied to me and said I had and sent the claim codes 
Honestly I doubt I will ever get it all all
Sent the claims within half an hour of getting the codes on December 15th
I tried to contact them just after 9am yesterday (the 4th) and the autobot told me they are closed until the 4th |
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posted 5-1-2022 @ 01:45 PM
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Received reply yesterday -
Thank you for contacting us regarding our UP&GO promotion. I have forwarded your details to our team to follow up and we will get back to you
shortly. |
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posted 5-1-2022 @ 02:54 PM
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Hopefully we get up date soon. |
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posted 6-1-2022 @ 12:59 PM
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Has anyone had a hint of anything yet please?
Still no money, no response from them and when I tried to contact them again this morning, it cut off after two rings on two occasions
*Edit
Just now got a reply, basically putting it on the bank
Not sure if it is just more stalling or if anyone who is yet to be paid is with St George ?
BUT not quite sure how it is the bank's fault that so many people were paid the incorrect amounts (which I had also asked about but was not addressed
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Ho hum |
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posted 6-1-2022 @ 04:49 PM
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I called up again today this number 1800673392 and spoke to Khali , I said I called on 4 th Jan , and nobody got back to me ,so than she send me
e-mail for me to reply with my name , email, mob no, and codes with amounts , so I replied but I don't know about codes I know they short changed me
$50 n gave me $10 instead so I mentioned that , but they closed today . |
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posted 6-1-2022 @ 05:30 PM
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Same person that sent me the email (who also sent me the claim codes email back on the 15th December that I had to contact them and ask them for in
the first place )
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posted 6-1-2022 @ 06:13 PM
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This is seeming to be a drawn out process. |
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Pradagal21
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posted 7-1-2022 @ 06:53 AM
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28 days since I claimed and still nothing |
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posted 7-1-2022 @ 07:00 AM
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I'd def contact them again
My guess is this time she will blame Christmas/new year
I find it highly unlikely they have actually done anything for us to be paid
The excuses they give, not sending claim links until chased for them ignoring people, blaming the bank
Not buying it personally
I wonder if there was enough money in their account or whatever to actually cover honouring all these 'wins' ?
Might explain why some of us are still waiting and why so many people were paid out less than what they won
Just a thought though |
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