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Sanitarium Up'n'Go / Participating Outlets buy any Up'n'Go product Enter to win assorted instant prizes...

posted 24-12-2021 @ 12:19 PM www


Yes in my bank today as well. Thanks everyone. Merry christmas
posted 24-12-2021 @ 01:00 PM www


Just checked my bank account and they put in $20 which is right than $10 which is wrong should be $5o ,so I give them a call.:crazy:
posted 24-12-2021 @ 01:02 PM www


I have contacted them by email as I am short $100. They are closed till 4th Jan.
posted 24-12-2021 @ 01:32 PM www


Thanks wenwin for the update ,yes maybe lots people be short changed ? Lady there took my details and said similar thing.
Pradagal21
posted 24-12-2021 @ 02:19 PM www


I didn稚 get mine yet. Sad face
posted 25-12-2021 @ 12:48 PM www


Me too. Instead $50 received $10. I致e sent them email. Awaiting for response .
posted 26-12-2021 @ 08:33 PM www


Phew I thought I was the only one. $10 instead of $50. I値l give them al call when they are back
posted 27-12-2021 @ 05:35 PM www


All these people shortchanged seems suss n god knows how many more 🤔
Pradagal21
posted 30-12-2021 @ 12:47 PM www


Did anyone else not get their prize money yet? Or is it just me? I知 going to need to call them on the 4th
Grifster
posted 30-12-2021 @ 04:23 PM www


Quote: Originally posted by Pradagal21  
Did anyone else not get their prize money yet? Or is it just me? I知 going to need to call them on the 4th


got mine yesterday
posted 30-12-2021 @ 05:27 PM www


Quote: Originally posted by Pradagal21  
Did anyone else not get their prize money yet? Or is it just me? I知 going to need to call them on the 4th


Still waiting here. I'll follow up 28 days after I submitted the claim.
Pradagal21
posted 30-12-2021 @ 05:51 PM www


Phew. I thought I was the only one. Thanks guys
posted 31-12-2021 @ 07:21 AM www


Quote: Originally posted by Pradagal21  
Phew. I thought I was the only one. Thanks guys


I知 still waiting too.
posted 4-1-2022 @ 05:13 PM www


I called them today and the lady took my details n said they will get back to me hopefully by tomorrow , I think there are two lots of money one was allocated to banks n still another lot to be done , I hope U get surprised.i wait n see.
posted 4-1-2022 @ 05:14 PM www


I meant I hope we all get surprised.
posted 5-1-2022 @ 02:05 PM www


Has anybody got in contact or heard back from sanitariam?
posted 5-1-2022 @ 02:12 PM www


Nope

Then again, they did not even notify me I had won anything in the 'second chance' part at all (not accidently deleted, not in spam) , only because I saw my name listed more than once I contacted them and a couple of days later they replied to me and said I had and sent the claim codes :no:



Honestly I doubt I will ever get it all all


Sent the claims within half an hour of getting the codes on December 15th


I tried to contact them just after 9am yesterday (the 4th) and the autobot told me they are closed until the 4th
posted 5-1-2022 @ 02:45 PM www


Received reply yesterday -

Thank you for contacting us regarding our UP&GO promotion. I have forwarded your details to our team to follow up and we will get back to you shortly.
posted 5-1-2022 @ 03:54 PM www


Hopefully we get up date soon.
posted 6-1-2022 @ 01:59 PM www


Has anyone had a hint of anything yet please?

Still no money, no response from them and when I tried to contact them again this morning, it cut off after two rings on two occasions

*Edit

Just now got a reply, basically putting it on the bank

Not sure if it is just more stalling or if anyone who is yet to be paid is with St George ?



BUT not quite sure how it is the bank's fault that so many people were paid the incorrect amounts (which I had also asked about but was not addressed )





Ho hum
posted 6-1-2022 @ 05:49 PM www


I called up again today this number 1800673392 and spoke to Khali , I said I called on 4 th Jan , and nobody got back to me ,so than she send me e-mail for me to reply with my name , email, mob no, and codes with amounts , so I replied but I don't know about codes I know they short changed me $50 n gave me $10 instead so I mentioned that , but they closed today .
posted 6-1-2022 @ 06:30 PM www


Same person that sent me the email (who also sent me the claim codes email back on the 15th December that I had to contact them and ask them for in the first place )

posted 6-1-2022 @ 07:13 PM www


This is seeming to be a drawn out process.
Pradagal21
posted 7-1-2022 @ 07:53 AM www


28 days since I claimed and still nothing
posted 7-1-2022 @ 08:00 AM www


I'd def contact them again

My guess is this time she will blame Christmas/new year

I find it highly unlikely they have actually done anything for us to be paid

The excuses they give, not sending claim links until chased for them ignoring people, blaming the bank



Not buying it personally


I wonder if there was enough money in their account or whatever to actually cover honouring all these 'wins' ?

Might explain why some of us are still waiting and why so many people were paid out less than what they won

Just a thought though
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